I've been waiting for a good discounted price since the launch of the game, but you guys blow it off the charts. Thank you for such an amazing game deal. Now I can enjoy this masterpiece.
Despite all the notes it has received and the people who are playing it, I'm not convinced at all. I think any Dark Souls is more fun than Elden Ring.
If I contact [email protected] will you give me my money back since I have played less than two hours, like on Steam?
You could apply the same refund policy as STEAM, until then I'm afraid I'll keep looking for the best price in comparators like
Removed your comparison sites as they also mention grey market sellers, which we're not. Afraid we cannot alter our refund policy unlike Steam who has different rules. If you're on the fence wait for a sale, seems you've not yet picked it up from us.
Not to be cheeky but I was personally going to wait for an ultra wide fix before buying this game, but don't want to miss out on the discount you have. Are you able to let me know if the discount will remain post release?
Yes, no plans to end the discount anytime soon. You'd miss the pre-order bonus though if you waited until post release. You can always pre-order and request a refund before enabling the product if you want that.
Wrote this comment on the wrong website country xD. Sorry.
replyI've been waiting for a good discounted price since the launch of the game, but you guys blow it off the charts. Thank you for such an amazing game deal. Now I can enjoy this masterpiece.
replyThanks hope you enjoy the game! Merry Christmas ⛄
replyDespite all the notes it has received and the people who are playing it, I'm not convinced at all. I think any Dark Souls is more fun than Elden Ring.
If I contact [email protected] will you give me my money back since I have played less than two hours, like on Steam?
You could apply the same refund policy as STEAM, until then I'm afraid I'll keep looking for the best price in comparators like
replyRemoved your comparison sites as they also mention grey market sellers, which we're not. Afraid we cannot alter our refund policy unlike Steam who has different rules. If you're on the fence wait for a sale, seems you've not yet picked it up from us.
replyHow long do i have to wait for the key to arrive if i buy this key. And where do you send the key after i buy this.
replyKeys are sent after purchase and available from your account page. If you have any issues email [email protected]
replyこれ日本在住で買えた人いますか?
replyIt will not activate in your region, sorry :(
replyNot to be cheeky but I was personally going to wait for an ultra wide fix before buying this game, but don't want to miss out on the discount you have. Are you able to let me know if the discount will remain post release?
replyYes, no plans to end the discount anytime soon. You'd miss the pre-order bonus though if you waited until post release. You can always pre-order and request a refund before enabling the product if you want that.
https://us.gamesplanet.com/support/21-purchases-and-payments/229-enable-your-purchase-or-refund
replyThank you for confirming, I will mull that over!
replyAlready downloaded the game, great service! Thanks GP
replyEnjoy the game :)
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