HELP - Where is my key? When does the preload begin?
Pre-ordered Farming Simulator 19 but not sure where your key is? Gamesplanet will deliver keys to customers when we've been given the go from the publisher. Whether you've purchased a Steam or Giants Key, you can be sure that you'll have it in time for the launch of the game. Gamesplanet works directly with the publisher as an Official Partner and should a preload appear you'll be able to download ahead of launch.
At the moment it is not known if there will be a preload phase. You can keep an eye on our social pages to find out if there will be a preload though. Keep an eye on our Twitter and Facebook pages. Preload availability and key delivery depends on the publisher, and is down to them.
When keys are available we'll send an automated email out to all customers that have pre-ordered the game to alert them (or you can check your account page manually). You'll then be able to pick up your Steam or GIANTS key so you'll be able to activate it and be ready for preload / launch! Note: Only pick up the key if you're sure that you want the game as revealing the key may lead to a refund not being possible afterwards.