02 November, 2017 – chrisvGP Team

Redeem your Gamesplanet voucher from the current ASUS ROG Ryzen Reloaded campaign

Do you have some problems with redeeming your voucher on Gamesplanet? Getting the message your code is invalid? No need to panic, you're not alone and many users are not sure where to redeem their codes from the hardware vendor.

How to get your Gamesplanet voucher

  1. Visit the ASUS Promotion Page at http://promotion.asus.com/en/uk/ryzen
  2. Click the big button on the page that says "Claim your Code".
  3. Register or log in at the following page and follow the instructions. Depending on your hardware purchase you may be asked to upload your order ID or further information.
  4. After that, the ASUS team will check your order and send the Gamesplanet voucher to you.

If you got the Gamesplanet voucher from the ASUS team, you will then be able to redeem them seperately for the games on the Gamesplanet landing page.

Game selection for ASUS ROG Ryzen Reloaded
Eligibility requirements and further information concerning the ASUS promotion can be found here.

If you need additional help with redeeming your Gamesplanet voucher, please contact our support – the Gamesplanet team is happy to help!

Score: 2
91 Comments

Comments

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Gamesplanet Avatar
Kingbuxton 2 0

I was waiting well over 20 days for Asus to send me the codes, I used the Email provided by CraigB and just politely asked them, got an Email with my two game codes within 12 hours. If your still waiting I would try that.

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Bare Writer 1 0

When I get to the product information page where it ask for the serial number none of them work. I've tried the serial numbers for each of the products, and combining them and the serial for the promo code. None of them work??

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Gamesplanet Avatar
CraigBGP Team 1 0

You should have been given a code from your retailer, which can be redeemed on the ASUS linked above. Did you get one from your retailer? Would suggest contacting them to find out where that is :)

Or you can email ASUS for help - [email protected]

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Gamesplanet Avatar
Bare Writer 1 0 (Edited)
@CraigB

I used that serial code for the promotion and it's not working?
It just says to enter a valid serial number but I've copied it straight off the invoice

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Mikehunk 1 0

5 business days already and asus still disnt send me the codes, if tho in the website it says its approved... nothing on my email

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Wong SifuGP Team 1 0

Hi. On the ASUS page, in the "How it works", it says "We will implement a 20 working days validation check between ASUS redemption and voucher delivery in the beginning." And some people already reported here it' took around a week for them.

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Gamesplanet Avatar
Mikehunk 1 0
@Wong Sifu

Yeah I just got worried because It says it approved already, and i want to stream destiny haha xd . I will keep waiting, thank you for the fast response.

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Gamesplanet Avatar
Phearzone 1 0

I've tried in alot of ways now but I can't get the codes to work...
I type the code Ive been send and all the site is telling is "This voucher code is unknown "

Why?

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Gamesplanet Avatar
Wong SifuGP Team 1 0

Hey can you please contact us at [email protected] and share your voucher with us so we can check? Thanks.

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Gamesplanet Avatar
Phearzone 1 0
@Wong Sifu

It seems a Little weird to share my codes just like that :D

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Dismissible Watch 1 0

I’ve sent my code to ASUS yesterday. How long did it take you guys to receive the code to redeem the games?

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Gamesplanet Avatar
-chr0nic- 1 0

check your unwanted mails

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Gamesplanet Avatar
Dismissible Watch 1 0

Well, it’s been over a week already. No codes and no reaponse to the emails I’ve sent to [email protected]

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Mattinho666 1 0

Where can i view the full list of games? I see a comment down below that says there are some games in the promotion which don't appear on the actual promotions page. This seems very misleading and almost like you are trying to hide the good stuff. Where can i find a full and complete list of games in this promotion?

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Gamesplanet Avatar
Wong SifuGP Team 1 0

The full list is there. The few titles not being listed in the page anymore are because of contractual reasons, nothing to do with "misleading" people (what would be the point, those would be lost sales for us).

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Gamesplanet Avatar
elduarto 1 0

Is GTA 5 included in the ASUS promotion too?

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CraigBGP Team 1 0

It is not.

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