Hello,
There is no reason to worry. I confirm you will be able to claim your game.
The ASUS promotion was very successful, and we had to order more keys from Capcom. We're simply waiting for Capcom to send us these additional keys, and then you can activate your Gamesplanet promo code to receive your free game.
This should be relatively quick. We'll get back to you as soon as the new keys arrive.
Hy, i recieved a promotion code from asus for buying a motherboard, but i got an error "this code cannot be used anymore". I just got this code and its doesnt work.
Hey, as mentioned on the promotional page we've temporarily ran out of promo keys and are waiting for the publisher to restock. please keep hold of your voucher and once we have new keys you'll be able to redeem. We don't have an ETA, but it should be within the next few days, possibly even later today.
I purchased the UK standard edition and was able to activate it successfully in Japan, but now I want the Deluxe Edition's additional content. Is it possible to purchase the "Resident Evil Requiem Deluxe kit (UK)" key to upgrade to the Deluxe Edition?
You first need to remove the Japanese version from your Steam account before activating the UK key. Otherwise you'll use up key and still have the Japanese version.
Hey it might be the card you're using would try another browser or payment method such as PayPal. If you still need assistance please contact us via [email protected]
Hello,
replyThere is no reason to worry. I confirm you will be able to claim your game.
The ASUS promotion was very successful, and we had to order more keys from Capcom. We're simply waiting for Capcom to send us these additional keys, and then you can activate your Gamesplanet promo code to receive your free game.
This should be relatively quick. We'll get back to you as soon as the new keys arrive.
Hy, i recieved a promotion code from asus for buying a motherboard, but i got an error "this code cannot be used anymore". I just got this code and its doesnt work.
replyHey, as mentioned on the promotional page we've temporarily ran out of promo keys and are waiting for the publisher to restock. please keep hold of your voucher and once we have new keys you'll be able to redeem. We don't have an ETA, but it should be within the next few days, possibly even later today.
replyen is igy jartam nem hasznalhato a kulcs ,nivel kaptam asustol tegnap a kulcsot azota nem birtam akkor varom meg
replyHello I received a code but I don’t have a pc I only have a ps5 pro
replyUnfortnately the promo campaign offers only PC (Steam) version of the game. Perhaps you have a friend who will enjoy it as a gift ;)
replydoes the asus promtion key work in north america ?
replyIt does :)
replyI purchased the UK standard edition and was able to activate it successfully in Japan, but now I want the Deluxe Edition's additional content. Is it possible to purchase the "Resident Evil Requiem Deluxe kit (UK)" key to upgrade to the Deluxe Edition?
replyHey, we'll have the Deluxe Kit available soon we're waiting for the publisher :)
replyThank you for your reply. I'm looking forward to it. :)
replyI entered a game key I purchased for the UK version into my Japanese Steam account, but it's showing grotesque restrictions. Is there a solution?
replyGore depiction
replyYou first need to remove the Japanese version from your Steam account before activating the UK key. Otherwise you'll use up key and still have the Japanese version.
replyWhy can't I proceed at all from the processing command?
replyHey it might be the card you're using would try another browser or payment method such as PayPal. If you still need assistance please contact us via [email protected]
reply