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Ok, situation solved! All existing orders have received their keys and Sniper 3 is back up for sale. :)
Got my game + seasonpass key now, thank you very much :)
Hi guys, we are sorry for the delay. CI Games messed up big times and sent the keys not until 6:38am today to all official digital partners. In addition, they did send only D1 retail keys (which does not allow us to fulfill pre-orders yet) and less than we ordered.
We are clarifying the situation with their team, trying to address higher management levels as the current digital sales operator clearly can't handle the situation.
If you don't want to wait (which we fully understand), you have the option to initiate a refund in your Gamesplanet account.
Sorry guys, believe us, we haven't been that disappointed by publisher's action (or the lack of it) in ages.
Excellent service guys, no worries.
Thats fine by me guys, i love your services so obviously ill wait for your resolution on it :) it wasnt even supposed to release today lol Either way thanks for clarifying things ^^
The game is released on Steam a few hours ago, but I cannot get my pre-ordered key here... How long will the delay be?
Game is not yet released, we are still waiting on keys right now from the publisher.
it seems like the game is released on steam by now its says 'Available Now' when you look on steams first page and i havent got any key from you yet, when can we expect the keys
Does this package include Japanese? On the Steam JP page, Japanese was removed from the list of supported languages about three days ago.
If it does not show on Steam then the game won't have the Japanese language. Thanks for letting us know, we have removed our Japanese notice also
The Season Pass will only be with given on pre-order or it will still be given with the game after launch ?
You will get a free Season Pass with the game if you pre-order, after launch it will be a separate thing I believe.
Ok thanks !
no region limitation, right? Work in south-east Asia, Vietnam?
As far as we know there is no region lock, you should be fine to activate it there yes.
Might I ask you a little question?
If I buy this game here on the UK-Shop, does the key work in Germany right away, or do I get the Key on release day?
Thanks for the answer!
It will work in Germany yes, we're not aware of any region locks at all. You'll get the code before release usually a few days before if a preload happens.
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