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Tom Clancy's The Division Uplay (Ubisoft Connect)

Tom Clancy's The Division

Tom Clancy's The Division

Black Friday – a devastating pandemic sweeps through New York City, and one by one, basic services fail. In only days, without food or water, society collapses into chaos.

Windows PC  (2215) £25.99 -10% £23.39 £25.99 -10% £23.39 To the Shop-Page

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Gamesplanet Avatar
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well this is a bummer. I sent a support ticket to ubisoft about the CBRN specialist skin (hazmat) for an estimated time of arrival, what i got instead was that i had to check the retailer i bought from was a legitimate pre order... even though my uplay account still has the freaking closed beta installed

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Gamesplanet Avatar
(Edited) 1 0 permalink report

Feel free to forward them this link:
https://support.ubi.com/en-US/faq/9/3888/approved-retail-vendor-list/kA030000000ekN9CAI

It should clear things up pretty quickly. We're still pushing Ubisoft for a solution.

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Gamesplanet Avatar
(Edited) 2 0 permalink report
@chrisv

Thanks for the link chris. I'll keep an update if they mention the website. EDIT: well here's some news. I need to wait because apparently it's gamesplanet fault for not providing the correct pre-order code. -_-

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Gamesplanet Avatar
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@CKN

Get in touch with us help@gamesplanet.com and we'll help you out. We got in touch with Ubisoft to offer a solution.

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Gamesplanet Avatar
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@CKN

Thanks for sharing -- I've forwarded this to the Ubi Sales team to ensure they know what is going on behind the scenes.

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