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hey I accidentally put the wrong email and it doesn't let me change it, can you please give me a refund so I can buy it again on another account or help me change it
Hi!
I have a serious problem, I've bought Steep logging with my facebook account which main e-mail address is inactive and deleted from the o2.pl server. Is it possible to change the verification email in the database for me to use the key, if not, do I qualify for refund?
Best Regards
Hey Justin we'll do that for you, we do try to make things as easy as possible to let people know it's region locked with the box and sometimes we'll even have checkout warnings displayed in the cart to let people know.
If you have doubts you're always welcome to ask us.
So I also missed that the game was region locked...Guess I was too excited for getting the game cheaper than anywhere else haha. Could I please get a refund?
hey when i login with ubisoft noting happends. i can't activate the game.
replyLooks like you may be using Firefox which is known to have problems with activation. Try another browser and it'll work.
replyhey I accidentally put the wrong email and it doesn't let me change it, can you please give me a refund so I can buy it again on another account or help me change it
replyHi Hugo,
replyMy colleague at customers care already fixed this for you :) Enjoy !
Hi!
I have a serious problem, I've bought Steep logging with my facebook account which main e-mail address is inactive and deleted from the o2.pl server. Is it possible to change the verification email in the database for me to use the key, if not, do I qualify for refund?
Best Regards
P.S
replyI've also wrote to you at facebook
We've fixed the email on file for you, have fun on the slopes!
replyI think that notice bar for the region lock needs to be bigger lmao. Could I please get a refund for this game. Thank you in advanced. - Justin
replyHey Justin we'll do that for you, we do try to make things as easy as possible to let people know it's region locked with the box and sometimes we'll even have checkout warnings displayed in the cart to let people know.
If you have doubts you're always welcome to ask us.
replymust have missed that then. Apologizes again. Also does the refund go to website wallet, or the type of payment I used?
replySo I also missed that the game was region locked...Guess I was too excited for getting the game cheaper than anywhere else haha. Could I please get a refund?
replyYes sure thing, we will refund this for you shortly :)
replydon't know how but somehow i missed the region lock warning, any chance of a refund?
replySure, we will refund that for you soon, Happy New Year!
replyAny Chance I'd be able to get a refund going here? I missed the memo on that region lock, unfortunately.
Preferrably to my credit card, so that I can buy it at the US Store.
Thanks!
replyHey Rob, Sure thing. We'll get that refunded for you shortly :)
reply