@Amrazz - if you've already redeemed a beta code then you'll get the pre-order bonus anyway, if you didn't then you can still redeem it here - http://tomclancy-thedivision.ubi.com/game/en-GB/beta/index.aspx (scroll down to "Enter your code here).

@waylo - it's probably due to the fact the game is in a preload state, it should be fine when the game is released don't worry.