Yeah, after this "mishap" I wouldn't believe anything these guys are saying. Not their fault, of course, they're just doing their jobs. Big dick move on higher-ups' part, however.
Anyway, one positive is this whole situation made me completely rethink pre-ordering, which I strongly suggest you do as well. If the game is good, buy it at launch. It's just a gamble otherwise. And you know what they say, casino always wins.