The Crew Complete Edition Ubisoft Connect

The Crew Complete Edition

The Crew® Complete Edition includes The Crew® original game with all missions and modes released since launch, its expansion The Crew® Wild Run plus Season Pass content.

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Comments on The Crew - Calling All Units (DLC)

28 Comments

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MeNameJeff 1 0 02.09.2018 12:51

Gamesplanet, I bought this and uplay says my code has already been redeemed, im so confused and i payed money for this

CraigBGP Team 1 0 02.09.2018 12:52

Can you please forward a screenshot of the error message you get to [email protected] so we can help you out.

Shamanji 1 0 28.11.2016 14:36 (Edited)

Ok, will do :) if not ill contact you here again :)

alexelgeco 1 0 28.11.2016 14:00 (Edited)

Uplay told me that my key has been used already

CraigBGP Team 1 0 28.11.2016 15:39

Seems unlikely, can you email us [email protected] with the message error please?

alexelgeco 1 0 28.11.2016 15:49 (Edited)

@CraigB

I just got the "This CD Key or Activation Code is already in use with another Uplay Account. For more information please contact Ubisoft support" error message, seems pretty self-explanatory.

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Shamanji 1 0 28.11.2016 13:04

I purchased The Crew - Calling All Units a while ago and i got the email that the key was ready last night, i went and activated it and i still cant see it under owned dlc's in games.

But if i got account information and then click on my games and go to the crew and scroll down its there just not under games where i can launch them.

And i do have the main game and all previeus dlc's

CraigBGP Team 1 0 28.11.2016 13:13

Wait until release, it's still not out until tomorrow. I believe it's midnight but I may be wrong.

Lunatic_Asylum 1 0 28.11.2016 03:48

I activated the key, but Uplay returned no answer. Now, I cannot see it in my library. I sent a letter to the Ubi support team, and I expect an answer in a few days (they have a long queue, I assume).

FionnGP Team 2 0 28.11.2016 04:51

Hey there! That usually happens when you don't yet have the main game activated on your Uplay account. Do you have The Crew?

Lunatic_Asylum 1 0 28.11.2016 05:15 (Edited)

@Fionn

Hello, Lithium!
I submitted my report to Ubi. It is a very complicated problem. The thing is that I had two versions of The Crew on my account: The Crew (Russian), which I never use, and The Crew + The Crew: Wild Run (Worldwide). When I activated the key, the client returned nothing; and I could not see the DLC added to my Worldwide version. I relogged, and I can no longer log in to the Uplay account(!). I assume that adding the DLC key messed up my account, inasmuch as it tried figuring out to which version it should attach. Now, I am stuck with no Uplay, no games, no Crew. However, I have had positive experience with the Ubisoft help team; and I hope they will help to resolve it: on the downside, it takes weeks sometimes...

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