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could i use vpn to activate this game in China?
replyHey, using a VPN would be at your own risk and not something we can support.
replyHello.
replyWill I be able to activate the codes in Switzerland? As it is part of Europe but not the EU. Or would I have to buy them from your German store?
Hi there, no problem, Switzerland is part of Europe, the continent :]
replyGreat. Just wanted to make sure :) Thanks
replyi bought the key for the vampire coast dlc and mine says its installed on steam but every time i launch the game i cant access the content? what is going on?
replyHey, we've replied to your email now. See if our troubleshooting has helped you.
replyI just bought the game and it is saying wrong region despite my region being the UK. Is the EU region not including UK any more?
replyCould you email [email protected] and show us the message you get? It looks like you aren't in the UK so that is likely why it's not working. Region of account won't matter but you will need to be in the UK itself to activate it.
replythanks for clarifying CraigB, i'll wait for another time for north america.
replyonly in europe :(
replySorry, SEGA have only allowed us European keys for this title. That may change in the future but for now it's Europe only.
replyYou list countries that cannot activate the game as
"Please note that this product is region locked and can't be activated from: China, Taiwan, Hong Kong, Japan, Democratic People's Republic of Korea, Republic of Korea"
So I purchased the game, however it is unable to be activated from the USA. Comments several months ago from other users with responses from mod support indicate activating from USA would also be ok, but it was not allowed. I had to resort to VPN to activate.
replyHi, yes indeed it seems it's now fully locked for the US as well, sorry. We've updated the product page with this info. Glad you did find a way. If any issue please contact us at [email protected].
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