Got the hazmat gear last night, smooth sailin' Games Planet !

@Dexta117: If you are still facing an issue, please contact our customer support via mail.

@Christian: I haven't added any other code, before it would even let me put a code in it was just dong the sign up for the already closed beta, then the first time I go to put my code in it says it is invalid.

@Wolfillo - did you play in the beta? If you did then you're getting the Hazmat Gear anyway. The ball in Ubisoft's court so you need to wait for them to email you the confirmation which you should receive within hours.

Mi hazmat gear code is not valid, please help...

I was a little nervous to get this game from here because I live in the US but I took the leap and bought and now I am so happy I did. Got the key right away and everything works perfect for me. Great site. I think i'll be coming back here real soon.

Being unable to redeem your Hazmat gear (or other preorder bonuses) from the ingame rewards vendor is a Ubisoft issue, it seems. There's tons of complaints being tweeted to The Division -twitter page. The Div has replied by saying that it is being worked on.

Hell, I've even unlocked rewards gear with the Uplay points, and even those are nowhere to be found...